Returns & Exchanges
At The Ramen Bae, we strive to ensure every bowl is perfect; however, due to the perishable nature of our food products, we can only offer returns or replacements on items that arrive damaged or incorrect. Please contact us within 7 days of delivery to initiate a claim for any quality issues.
Inspect Your Order
Upon arrival, please check your noodles and toppings for any signs of transit damage or missing components.
Document the Issue
Take clear photos of the damaged packaging and the specific product batch numbers found on the back of the ramen packets.
Submit a Request
Email our support team with your order number and the photos attached to receive a return authorization or a replacement approval.
Receive Resolution
Once validated, we will issue a full refund to your original payment method or ship out a fresh replacement batch at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing